Rail providers for Mid Sussex rate poorly in survey

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Rail companies serving Mid Sussex and the South have appeared in the bottom of a survey looking at the best and worst train companies.

The Which? report took into account six categories (availability of seating, cleanliness of toilets, condition of the train, punctuality, reliability, value for money) in compiling its statistics.

Out of 21 rail companies, Southern was 19th and Southeastern 20th. They beat Thameslink & Great Northern/First Capital Connect by a couple of percent.

Grand Central runs just four trains a day each way between London and Bradford, and five between London and Sunderland but managed to top the poll.

Which? says that the survey was conducted in November 2014.

They received 7,309 responses from commuter and leisure travellers about the journeys they had taken in the previous 12 months. Each train company was rated in categories and given an overall customer score.”