LETTER: Public relations 1, Commuters 0

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In response to the damning media coverage of ‘The Train of Shame’, the train from Brighton to London which was late every time it ran for a whole year, Southern Railway has changed the timetable to improve punctuality and also to make it hard to see which one the old Train of Shame now is.

This should reduce Southern’s punctuality public relations problem. One effect at Haywards Heath though is that at peak morning time there is now one less train to Victoria. As all the other trains at this time were already full, a lot of people who previously got a seat now stand. Current score: Southern’s Public Relations team 1 Haywards Heath Commuters 0.

mR J Tucker

Lucastes Lane

Haywards Heath