Clarification over Southern Water debt collectors

Police continue to warn Sussex residents to use caution about callers claiming to be from debt collecting companies acting on behalf of public utilities or any other undertaking.

Monday, 22nd February 2016, 1:20 pm
Updated Friday, 8th June 2018, 1:21 am

However Southern Water has clarified that a company called Orbit Debt Collections is, in fact, working for them at present.

Police on Friday had issued a warning about two such callers in Sussex, with the agreement of Southern Water.

On Wednesday last week a card claiming that money was owed was left at an address in Tumulus Road, Saltdean while the occupant, an elderly lady, was not there.

On the same day a man called at the home of another elderly lady in Iveagh Crescent, Newhaven, claiming that she also owed money. She did not part with any money and the man left a card.

Both cards had the name of Orbit Debt Collections on them.

Southern Water have clarified that those two particular calls were from Orbit Collections, working for them, but police say that if you, or in particular any elderly person you know, are ever approached in such circumstances, still always use proper caution and check their bona fides. If in doubt do not hand over any money and contact the police on [email protected] or call 101.

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