Nicholas Soames visited Citizens Advice Haywards Heath on October 16 to meet the team of staff and volunteers helping local people to overcome problems ranging from housing to employment.
Citizens Advice Haywards Heath is run by a team of 2 staff and 29 volunteers and offers free, impartial advice from locations in Haywards Heath.
Each year, the bureau help more than 3100 with over 6000 problems Nationally, two in every three people who seek advice from Citizens Advice say that their problem was either partly or completely resolved, and four in five say that they experienced extra benefits from getting help, such as improved mental health.
The top five most common issues which local residents have sought help for are:
1. Benefits and tax credits
5. Relationships and family
Nicholas Soames met with Julie Martin, Service Director and Lee Furlong, Client Services Manager together with staff, volunteers and clients and spent time listening and getting to the top issues affecting constituents in Haywards Heath.
Nicholas Soames said: “It has been a pleasure to meet the staff and volunteers at Citizens Advice Haywards Heath, who do so much to help the people of Mid Sussex with their problems.”
Lee Furlong Client Services Manager said: “Citizens Advice Haywards Heath has a unique insight into the most current issues facing local people and we were pleased to welcome Nicholas Soames to share our experiences first-hand.
“With more people struggling than ever before, it’s vital that we’re here to provide free advice to help people get back on their feet. Every year we help thousands of people who have nowhere else to turn, and we look forward to working with Nicholas Soames so that we can help many more.”
Report and picture contributed by Citizens Advice.