Rarely do we read about nursing homes providing excellent care; all too often it is poor management, misconduct and the abuse of elderly and vulnerable residents, which make headline news.
I would like to address that and highlight the outstanding care my mother received at Oaklodge Nursing Home in Burgess Hill. She lived there for two-and-a-half years in which time she was cared for by Sujith, Jacob and their wonderful staff, who were all professional, courteous, cheerful and positive.
Any queries I had were dealt with promptly and efficiently. If there were any changes in her situation or the advice of other professionals was needed, I was informed immediately.
Although she was bedridden latterly, I could always rely on the staff to keep her clean and tidy and if my family and I visited at unsocial hours or during meal times we were always accommodated.
Nothing was ever too much trouble and I would like to express my heartfelt thanks to them all.
Downscroft, Burgess Hill
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