LETTER: They know their passengers

Your letters
Your letters

I am a regular southdown psv user and I will stay loyal.

Yesterday while waiting for bus in South Road a lot of the elderly passengers were dismayed to hear of this situation. The drivers from Southdown are more than drivers, they know their passengers, where their stops are, wait for them to sit down and always have time for a cheery smile and a bit of chat, that’s real customer service.

Trish Roche,

Haywards Heath