Haywards Heath vets ‘thrilled’ by national award
A veterinary practice in Haywards Heath has been voted the best in West Sussex in a national awards which is judged on genuine pet owner reviews.
The Mewes Vets was a winner in the new ‘Best Vets in County’ category in the Best UK Vets Awards 2021, which is organised by VetHelpDirect.com and now in its ninth year.
Dr Julia Mewes, who founded the The Mewes Vets 25 years ago, said: “We are absolutely thrilled to be recognised in this way.
“Our whole team have been working incredibly hard, through an extraordinary year.
“They have never lost their passion for caring, despite every challenge.
“We would like to thank all the lovely clients whose testimonials brought us the fantastic accolade of being best vet in West Sussex.”
While based on pet owner reviews of veterinary practices, the number of online four and five star reviews from their customers over the last year are also counted up to determine the winners.
Susie Samuel, chief executive of VetHelpDirect.com, said: “Vet practices are all very different with their own unique characteristics and it can be challenging to understand all those differences and find the best match. This is why hearing from existing clients via online reviews is so helpful.
“Many of the reviews describe detailed stories of first-hand experiences which helps owners get a really good feel for the practice.
“Best UK Vets is a lovely opportunity to reward the practices that are at the top of their game.”
As well as looking after a wide range of domestic animals including cats, dogs, rabbits and exotic pets, the veterinary practice also provides a weekly column to the Middy to update readers on its latest news, stories and research, written by Dr Julia Mewes, practice director.
Suzanne Jarvis, a long-term customer at The Mewes Vets, said “Many congratulations to Julia and the team for winning this award.
“I have always found them to look after my pets during each visit with the utmost care and professionalism - the reason why I have been a customer for the last 20 years. This is so well deserved.”