‘Good’ ratings for adult social care services

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CQC logo

Four adult social care providers in Horsham district and Mid Sussex have been awarded ‘good’ ratings by the Care Quality Commission.

This week the commission published the results of its latest round of inspections, looking into care homes and into agencies which support people in their own homes.

Each was rated according to whether they are safe, effective, caring, responsive, and well led.

Abicare Services Limited, Handcross; Greenways Nursing Home, Horsham; Housing and Care 21, Horsham, and Home Instead Senior Care, Horsham, were all rated ‘good’.

Deborah Ivanova, Deputy Chief Inspector for Adult Social Care in London and the South, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.

“We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall.

“Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

Full reports on all 108 inspections in London and the South are available at: http://www.cqc.org.uk

Deborah Ivanova, Deputy Chief Inspector for Adult Social Care in London and the South, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.

“We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall.

“Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service.”

Full reports on all 108 inspections in London and the South are available at: http://www.cqc.org.uk

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